Contact
Contact Us
The fastest way to reach us is email. We typically respond within 24 hours.
Support: hello@ivelora.com
What to include in your message
- Your order number (if it's about an existing order)
- A short description of the issue
- Photos if relevant (damage, fit, condition on arrival)
Response times
Monday-Friday: within 24 hours.
Weekends: We read everything, but replies may wait until Monday morning.
Business address
Available on request via email — contact hello@ivelora.com.